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FAQs

Answers to your most-asked questions

Understanding Your Bill

I don't understand my Kijiji bill.
That's ok! Here's a helpful guide to help make sense of it.

Admarkt

How can I better understand Admarkt Ad Manager?

We have some guides that can help you with that! You can download them here:

Support Guide
Spend Guide

Is there a fee to sell my items with Admarkt?
No! There are no mandatory fees for Admarkt, no monthly minimums, and you maintain full control what you spend at all times.
What’s the minimum overall budget for an ad?

Admarkt sellers have the option to set a fixed overall budget for their ads. If left blank, the ads visibility won’t be limited by a fixed spend amount.

If utilized, the minimum overall budget you can set for an ad is $2.00. Overall budgets can be increased beyond the minimum level by increments of $0.01.

Budgets set per ad will only decrease whenever a click, tap, or swipe of your ad is made by a user resulting (landing) on your ad’s view item details page.

What’s the minimum daily budget for an ad?

Admarkt sellers have the option (not mandatory) to set a fixed daily budget for their ads. When posting a new ad in the ad manager, the daily budget option will limit the maximum spend incurred for a given ad in a 24 hour period.

If utilized, the minimum daily budget you can set for an ad is $1.00. Daily budgets can be increased beyond the minimum level by increments of $0.01. If left blank, the ads visibility won’t be limited by a daily spend amount, and will only be limited by the Overall Budget defined for the ad.

Budgets set per ad will only decrease whenever a click, tap, or swipe of your ad is made by a user resulting (landing) on your ad’s view item details page.

How do I control my budget?

When you create an ad within Admarkt, you’ll be asked to create an overall budget. This budget is the maximum you want to spend over the ad’s lifetime on Kijiji. When your budget is reached, your ad is paused and removed from buyer visibility on Kijiji, but remains in your Admarkt account. You can reactivate your ad any time by adding more budget and clicking the Go Live (▶) icon.

You can also choose to set a daily budget maximum spend. If your ad reaches its daily budget, the ad will be paused until the next day. Your ad reactivates each day, with the same daily budget you set, until the overall budget limit is reached.

How will I be billed?
At the end of each calendar month, all cost-per-click (CPC) charges against your Admarkt account will be invoiced to your Admarkt account email address. Your charges will be auto-charged to the credit card on file with your Admarkt account.
What is a cost-per-click (CPC) charge?
A CPC charge is incurred by the seller whenever a click, tap, or swipe ("Click") of your ad is made by a user resulting (landing) on your ad’s View Item Details Page.
How much am I charged per click?

It varies. Every location and category on Kijiji has a different volume of active Admarkt sellers and ads. So, the CPC cost needed to be highly visible (closer to page 1) changes by location and category.

You are in complete control of your ad’s Cost-Per-Click, but remember that increasing your CPC may make your ad more visible, while setting a lower CPC may reduce the visibility of your ad.

Changes to your CPC and its visibility are directional guides and at no time does this imply or guarantee that a higher CPC in all situations will directly guarantee a more visible buyer position or activity.

What is the minimum cost-per-click?
The minimum CPC per ad is $0.01 CDN.
Will I be charged for ads in my Admarkt account that aren’t ‘live’?
No. Since these ads can’t incur any clicks, you will not be charged.
Why am I asked to provide credit card info when signing up for Admarkt?
Admarkt requires a payment method as part of the account creation process. No charges will occur unless ads are set to live and a valid click occurs by a user on Kijiji.
What kinds of payments are accepted?
Credit cards
  • Visa
  • MasterCard
How do I change my Admarkt payment method?
To change your payment method please contact admarkt_support@kijiji.ca.
What categories are supported by Admarkt?

The following categories are supported:

  • Buy & Sell > All Categories (with the exception of ‘Tickets’ and ‘Garage Sales’)
  • Cars & Vehicles > Tires, Rims
How do I transfer my existing ads to my Admarkt account?
You can transfer your existing Kijiji account to your Admarkt account and import (copy over) all your ads. You can do this during the sign-up process, or after sign-up by accessing the import link in the My Profile section of Admarkt.
When do I need to import my existing Kijiji ads to Admarkt?
Your ads will remain available for import into Admarkt for approximately 30 days following their natural 60-day ad life period. Importing ads sooner is recommended.
Will the ads I import into Admarkt be live?
Ads imported into Admarkt will not go live until you choose to activate them.
Will I be charged to import my ads into Admarkt?
No! There is no cost to import your ads into Admarkt.
What will happen to my ads that are NOT in the affected categories?
All Kijiji ads not in the affected categories will remain live and active in My Kijiji.